Leon Noone

Interpersonal Conflict: How To Avoid Being Trapped By The Symptom That Looks Like A Problem

So called "personality conflicts" occur in almost all workplaces. "Jo and Ellen just don't get on". "Jack and Harry don't see eye to eye on that". These sort of statements are common. Conflicts require attention. But "fixing" the conflict may ignore the p... Read >

Selecting Staff In 21st Century Small-Medium Business: A Checklist of Professional Practice

Staff selection is expensive. It's sometimes difficult to find the "right" people. When you fail it costs even more and puts more pressure on other staff. This checklist will help you take a professional approach to increase your chance of success. Sel... Read >

How To Design Successful On Job Training: A 7 Step System

The prime purpose of on job training is on job competence. Your on job training has failed it you fail to achieve this objective. This article provides a framework to ensure your on job training is successful. This article is about preparing on job wor... Read >

Small Medium Business: 7 Tips For More Effective, Purposeful and Shorter Business Meetings

We spend lots of time in business meetings, both formal and informal. But sometimes the meetings are more frustrating than successful. Managers are often their own worst enemies in forging successful business meetings. All businesses have meetings. The... Read >

10 Tips For Building Better Teams In Small-Medium Business

Introduction Let me start by "nailing my colours to the mast". I believe that effective teamwork is important in all business. In small-medium business it's essential by any standard. The fewer the number of people you have working for you, the more es... Read >

How To Make Staff Induction The Perfect Start For The New Employee

"First impressions" so they say, "are lasting". Your induction of new employees is a very important part of their first impressions. And it can have a huge influence on how well employees perform as they settle into their new job with you. When someone... Read >

How Poor Employee Performance Can Be A Direct Result Of Your Perception

Is your judgment of employee performance unduly influenced by your perception of what they do and how they behave? Do you "see" what you want to "see" to support your predetermined opinion? If so, employee performance is likely to be inferior. "What y... Read >

Managing People In Small Business: 7 Issues the Books and Training Courses Ignore

Small-medium business is unique. It is not some sort of infant/child/teenage version of a large business. Managing a business with, say, 25 people is difficult and demanding. Managing a section of 25 employees in a large business is probably much easier. ... Read >

Peaks, Troughs and Pressure Typify Management Today, But You Can Handle Them Well If You're Ready.

There are many theories about management. Few of them are developed by successful, practising managers. The reality is that no one finds out what day to day management is like until they occupy a management role. Very often new managers discover that thei... Read >

Small-Medium Business: How Procedures Hurt Productivity Because They Lack Sound Performance Standard

Introduction. "We need a procedure for this". How many times have you heard that statement or something like it. Maybe you said it yourself. Fact is, that all the procedures in the world are next to useless without clear performance standards. Why Perf... Read >

How to Ensure the Success Of On Job Training In Small-Medium Business.

If your employee training is poor, your business will suffer. It's as simple as that. Poor training adds to your costs and demotivates both new and current employees. You don't need elaborate courses and facilities. You do need the right preparation. ... Read >

Team Development in Small-Medium Business: Why It's So Important For Success.

Millions of words have been written about successful teams and successful team performance. Thousands of teams have been studied intensively to find out why they're successful. The answers are as varied as the teams. But there are two features that stand ... Read >

Why Good Systems Not Pop Psychology Hold The Key To Superior Employee Performance

It happens so easily. There's a performance problem in your business. Somebody's failed somehow. You decide to have a talk with him to make sure it doesn't happen again. Stop! Examine your systems before you examine your people. If the Systems Are Poor... Read >

7 Tips That Will Gain You More Time To Run Your Small Business.

Summary. Small business managers are often under extreme time pressures. They work longer and longer hours just to 'keep up'. They spend more time 'fire fighting' and feel guilty about neglecting their family responsibilities. If this describes you, consi... Read >

Meaning: The Secret Ingredient That Enriches Face To Face Communication In The Workplace.

Effective face to face communication is essential in the workplace. And there's plenty of useful instructional material about to help you develop your skills. But there's one aspect that's rarely mentioned. The Secret. Successful face to face communica... Read >